Today is National “Get To Know Your Customer Day”

I bet you did not know there was a “Get to Know Your Customer Day”. Well neither did I. It is actually observed annually on the third Thursday of each quarter (January, April, July, October) not just once a year. But this is a good time to mention something you should be trying to do…

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Creating a Customer Packet

You can create several different customer document packets for customers; Intro packets, and Commercial job packets, but the one I feel is a must for the residential contractor is the “Thank you for scheduling” packet. So why make and send a “Thank you for scheduling” packet? Sounds strange but sending your first time or even…

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Pinterest, Why Should You Bother With It?

Here are some recent facts about Pinterest: Women like a clean appearance to their home, they will either pester their man to get it done or will look to hire someone because the husband does not have the time to look or do the cleaning themselves. The higher the income of the family the more…

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